Motivating and managing people to achieve their best and dealing with poor performance are essential skills for today’s successful manager and are also critical to the future success of all organisations. This course covers the motivational and performance management skills that inspire staff to excel at work. Who Should Attend? Managers, team leaders and supervisors who are responsible for the…read more →
Performance management is widely recognised as playing a key role in the development of skills in the workplace and a vital part of the performance management process is the appraisal process. Handled well – the benefits of appraising are enormous. Handled badly, team members may leave the appraisal interview feeling de-motivated and under-valued. This course is designed to examine the…read more →
Vroom’s Expectancy Theory states that an individual will act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual
Job competencies are the skills and personal characteristics that an individual should possess in order to be successful in a position. Here is a small sample of the most commonly identified competencies, key behaviours and interview questions… Achievement Oriented Analytical Ability Communication Skills (Oral & Written) Creativity Decision Making Skills Diversity Orientation Flexibility Initiative Interpersonal Skills Motivation Judgment Leadership Management…read more →
Motivated people are central to organisational success. In a recent survey over 80% of employees said that recognition from their ultimate boss, “praise from their immediate manager” and an honest approach from management would increase their motivation. This course offers a practical guide on what motivates and de-motivates people. It also examines how to maximise performance and achieve the best…read more →
This course is designed for people of all levels who wish to build and develop strong working relationships with others. The course examines ways to build rapport and respect with others by enhancing communication – using clear and effective verbal and non – verbal communication skills. Analysing selfmotivation and personal behaviour, delegates are encouraged to identify different patterns of behaviour…read more →