This dynamic four-hour workshop will be examining the telephone sales process and how you can take your telephone selling to a higher level.
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This half day workshop will be concerned with small working meetings; with groups that have a job to do requiring the energy commitment and talents of those who participate.
The need for leading, promoting and enhancing a customer focused culture is essential within every organization
This workshop concentrates on the pre-interview preparation, developing questions and their value, the interview techniques that get specific, behaviour-based examples of past performance and the strategies that follow through on this process
This four-hour workshop sorts through a myriad of information and brings you the basics you need to make a decision about the need for CRM, its benefits, and how to co-ordinate the base requirements for a CRM undertaking.