You have the power to turn on or turn off the productivity of the people who work for you. You are the crucial interface between the employee facing your customers, or on the service desk and the managers of the organization.
Virtually everyone in sales today sells over the phone, at least part of the time. Now it is time for you to evaluate how you use the telephone and where it fits into your marketing, sale, and service strategy?
A small marketing budget doesn’t mean you can’t meet your goals and business objectives – you just have to be more creative in your marketing tactics
This training course is designed for Managers, Supervisors, Team Leaders and people looking to become managers.
The GFSB started its Training Courses for Business with the Managing Customer Service Course. This course was well attended with 27 delegates attending. The course dealt with the following topics:- Changes in Customer Service Creating Excellence Communication Skills – This session helped participants develop their listening andquestioning skills – two cornerstones for great customer service. Stereotypes – This session helped…read more →
Each delegate left the Marketing & Sales Training Course with 88 ways to Market themselves, 8 Key Ways to Marketing Success and for Networking Know How? – 5 Key Strategies.