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Mentoring

The role of a British sales-person isn’t to ‘sell’ in the American sense

Mentoring

Different protégés will require different amounts and kinds of attention, advice, information, and encouragement.

Some will feel comfortable approaching you; others will be shy, intimidated, or reluctant to seek help. A good mentor is approachable and available. At the same time, effective mentoring need not always require large amounts of time. You can provide great help in just a few minutes by making the right suggestion or asking the right question.

To facilitate getting to know one another, it is important for you to build rapport with your protégé. This one day course examines all aspects of mentoring and what it means to be a mentor.

What Topics are covered?

  • How to build rapport with your protégé?
  • Profiling the protégé
  • Common problems
  • Confidentiality
  • Key points
  • Where to draw the line?
  • Duration of partnership
  • Observation skills
  • Analytical skills
  • Questioning and active listening skills
  • Feedback skills
  • Frequency of contact
  • Method of contact

Course Information
Duration 1 day

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