Performance Appraisals

Performance management is widely recognised as playing a key role in the development of skills in the workplace and a vital part of the performance management process is the appraisal process. Handled well – the benefits of appraising are enormous. Handled badly, team members may leave the appraisal interview feeling de-motivated and under-valued. This course is
designed to examine the whole appraisal process from setting objectives and standards, delivering structured feedback through to the actual appraisal interview itself – avoiding common pitfalls along the way.

Who Should Attend?

Anyone involved in appraising others.

Course Objectives

• Develop the skills required to successfully manage the appraisal process from setting and agreeing performance standards through to the actual appraisal interview itself.
• Set and agree performance standards.
• Set clear objectives for the appraisal interview.
• Feel confident delivering structured feedback.
• Use effective questioning techniques.
• Deal with “difficult” appraisees.
• Avoid common pitfalls.

Course Overview

• Setting clear objectives.
• Selling the value of the appraisal processClarifying role and purpose.
• Defining clear performance standards.
• Assessing and monitoring performance.
• Setting clear goals.
• Delivering effective feedback.
• Managing performance issues.
• Developing team members.
• Establishing training and coaching needs.
• Motivation.
• Dealing with “difficult” appraisees.
• Communication skills.
• Effective questioning techniques.
• Motivational techniques.
• Develop confidence and self-esteem.

Course Information
Duration 1 day